The most common Voice AI production failure patterns, and how to spot them early
The essential signals to instrument from week one
A practical workflow to debug from alert to root cause to verified fix
How to ship updates safely without silent regressions
As voice agents scale, problems show up in messy ways, latency spikes, handoffs fail, customers get stuck in loops, intent detection drifts, and small prompt or model changes can quietly degrade outcomes. Tuner helps teams see what is happening end to end across every conversation, measure quality and reliability, catch issues early, and debug faster with clear traces and evidence.
I help MENA entrepreneurs and founders understand and build SaaS AI products the right way, to the right people, in the right context.
π 15+ years of hands-on experience building and operating SaaS and AI products across MENA.
π Trained over 1000+ experts globally on SaaS, AI, or Marketing
π Hands-on with 130+ consultations with SaaS companies of all sizes.
π Former COO of Crowd Analyzer, an AI Media Intelligence SaaS
π Recognized by Favikon as #1 Arab content creator in SaaS
I built my first company, Eventtus, which powered 20,000+ events across 3 continents.
Raised ~$5M. Scaled to 50+ people across Cairo, Dubai, and Riyadh, and exited to the Silicon Valley scale-up, Bevy.
Along the way, I spoke at the Global Entrepreneurship Summit, shared a stage with Barack Obama and Mark Zuckerberg, and was featured on the cover of Forbes.
Iβm now building Ginni AI and Tuner.